Bernhard Lermann
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Hospitality in a digital world
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Bernhard Lermann
- Jun 14
- 5 min
Automation of guest inquiries with AI
How digital tools can be self-explanatory and highly efficient for hotel businesses
0 views
Bernhard Lermann
- Jan 17
- 8 min
"Legacy software often fails to reflect today's reality"
Apaleo founder Ulrich Pillau reveals in an interview how modern technology is compensating for the shortage of skilled workers
48 views
Bernhard Lermann
- Dec 18, 2023
- 2 min
Integration and digital engagement in the hospitality industry
In 2023, there was a sharp increase in the use of technologies. This trend is set to continue
9 views
Bernhard Lermann
- Dec 12, 2023
- 1 min
Robot waiters: a solution to the skills shortage?
A hotel in Sauerland relieves staff with robot waiters—an innovative response to the workforce shortage in the hospitality industry.
3 views
Bernhard Lermann
- Dec 11, 2023
- 2 min
Gastronomy trends 2024 and the role of AI
In an interview with Gastgewerbe Magazin, Corin Camenisch from SumUp sheds light on the trends that will shape the restaurant industry
16 views
Bernhard Lermann
- Dec 7, 2023
- 2 min
Smooth interaction of hotel industry experts
Eva Bogner from Bootshaus Amberg shares her experience in selecting hotel software and integrating it with a variety of partners
11 views
Bernhard Lermann
- Dec 5, 2023
- 2 min
Gen Z speaks: "No robots, please!"
Studenten teilten wertvolle Perspektiven zu den Vorlieben und Erwartungen der Generation Z auf dem 2023 Hotel Technology Forum
9 views
Bernhard Lermann
- Dec 5, 2023
- 2 min
What the industry can expect from hotel technology in 2024
Revenue management provider IDeaS summarizes insights from industry leaders around the world in a report
8 views
Bernhard Lermann
- Oct 24, 2023
- 2 min
„Every hotel needs international digital reading services“
Sandra Bardewyck from Media Carrier Solutions on the digital media box and how easily it can be integrated into the hotel's own WLAN.
27 views
Bernhard Lermann
- Sep 20, 2023
- 2 min
Importance of revenue management technology increases
Rapid development of artificial intelligence makes revenue management technology an indispensable tool.
14 views
Bernhard Lermann
- Sep 4, 2023
- 3 min
Synergy of technology and know-how
Revenue management expert Bianca Spalteholz focuses on the interplay between technology and the human factor.
3 views
Bernhard Lermann
- Aug 8, 2023
- 3 min
Self check-in with customized avatar
An average check-in time of three minutes and automated processes redefine the role of the front office manager.
7 views
Bernhard Lermann
- Aug 2, 2023
- 3 min
Dynamic pricing model compensates for increased costs
Switch from fixed to dynamic pricing produces significant increase in sales for Seehörnle BIO Hotel & Gasthaus on Lake Constance.
9 views
Bernhard Lermann
- Jul 13, 2023
- 2 min
Automatically generated newsletters with ChatGPT
In the daily hotel and marketing routine, there is often a lack of time and inspiration to formulate really appealing texts.
8 views
Bernhard Lermann
- Jul 12, 2023
- 2 min
Much room for improvement
A survey of 100 hoteliers provides information on the status of digitization along the guest journey.
14 views
Bernhard Lermann
- Jul 6, 2023
- 2 min
AI automatically responds to guest reviews
Neue Technologie soll Aufwand und Zeitverlust für die Erstellung von Gast-spezifischen Antworten um bis zu 70 Prozent reduzieren.
10 views
Bernhard Lermann
- Jul 6, 2023
- 2 min
Data security for the digital guest journey
Provent Hotels will benefit from a fully digital customer journey from a single source from now on
9 views
Bernhard Lermann
- Jun 28, 2023
- 4 min
Guest communication without detours
In-Room Tablets Optimize Guest Service, Increase Comfort and Simplify Processes for the Host Team
8 views
Bernhard Lermann
- Jun 26, 2023
- 2 min
citizenM adopts Apaleo to accelerate innovation
citizenM needed a next-generation platform to replace its legacy property management software and help it deliver a seamless guest journey
44 views
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